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WHAT WE'LL COVER ON THE CALL
-
i
What the system must do — the work you want handled end to end,
and where a person must stay in the loop
-
ii
What it must connect to — phones, records, billing, CRM,
calendars, spreadsheets
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iii
What keeps it yours — accounts in your name, and the security
and compliance your vertical demands
-
iv
Whether a ready platform fits — medical practices usually start
from Mercury and scope only what is custom
WHAT HAPPENS AFTER YOU BOOK
- 20-minute scoping call — we confirm fit, no pitch
- One-page proposal in writing: the build, the license, the security
- If you sign, the build starts and it runs in your accounts
- One joint test before go-live. Week one is calibration with your team
- Weekly report of what the system handled, read through with you