Mercury · Desk hours estimate
The hours your desk spendson work the agents prepare.
Five questions about your practice. You’ll see the desk hours a year going into missed contacts, authorizations, held visits, reports, cancellations and patients who drift off their plan, and how much of it Mercury’s agents could hand back. Nothing about any patient is asked or stored.
Every figure comes from what you typed, times the planning assumptions at the bottom of this page. Write-off exposure on visits with no live authorization has its own calculator on the Mercury page.
Ask about your estimate.Answers use your numbers.
Ask about your estimate, the agents, or pricing. Please don’t include anything about a patient. A few to start:
Your questions are recorded with your visit. For anything binding, the proposal is the word.
Keep it, or bring it to the call.Twenty minutes, with your numbers.
The scoping call. We look at your estimate together, see which agents fit your payers and systems, and price it for your practice.
Book a scoping callEvery agent prepares the work; a person approves it.
| Agent | How we estimate it | Time we assume comes back |
|---|
Working year: 50 weeks, 250 days. Full-time staff member: 2,000 hours a year.